Delete or Change an Order — Team Ignite WhatsApp Me Stay Ravishing · Team Ignite · Step 7

Delete or Change an Order

Read this carefully before you do anything

← Back to Training Watch This First — 1 Minute Video  Watch: How To Delete/Cancel an Order Important Rule — Read This First!

Once an order is placed, nothing can be changed, added or edited. The only option is to delete the whole order and start again — and that is only possible before it is paid.

You cannot add items, change quantities, or edit anything on an existing orderYou can only delete an order before it is paid — once paid it cannot be cancelled or changedTo fix a mistake — delete the whole order and place a brand new one Option 1 — Call or Email Head Office

Always have your account number AND order number ready before you call or email!

Call Head Office (free call)0860 114 182› Call Head Office (landline)011 655 3500› Email Head OfficeSysAidHelpdesk@avroyshlain.co.za› Option 2 — WhatsApp Chat Bot

The Avroy Shlain WhatsApp Chat Bot can help you cancel an order, place an order or check stock — all from WhatsApp!

You must message from the phone number that is registered on your Avroy Shlain account — not just any number!

1Open WhatsApp on your phone2Message Avroy Shlain from the number registered on your account3Follow the Chat Bot instructions to cancel your order

Check the PDF instructions from your leader for the exact WhatsApp number and step-by-step guide.

Open WhatsApp Chat Bot Instructions PDF → Option 3 — Once You're a Junior Manager

Good News When You Level Up!

As soon as you qualify as a Junior Manager, you will be able to delete orders yourself directly through your own account — no need to call anyone!

Another great reason to work towards becoming a Junior Manager — more control over your own business!

Quick SummaryCannot edit, add to, or change an order — everCan only delete before it is paidCall or email head office with your account & order numberWhatsApp the Avroy Shlain Chat Bot from your registered numberAs a Junior Manager you can delete orders yourself through your account Need Help? Just Ask!Contact head office or your leader — we are always here to help you. WhatsApp Liza →← Back to Training

Made with love for Team Ignite Beauty Advisors

stayravishing.com  ·  Liza Truter  ·  084 990 0030

Avroy Shlain Chat Bot Instructions